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KMID : 0926620020070040123
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Korean Journal of Hospital Management
2002 Volume.7 No. 4 p.123 ~ p.151
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The Causal Relationship of Hospital Inpatient`s Perceived Quality, Satisfaction, Service Value, and Intention to Revisit
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Park Jae-San
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Abstract
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KEYWORD
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SERVQUAL, Inpatient care, Quality, Patient satisfaction, Service value, Intention to revisit
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